QUALITY GUARANTEES OUR PRODUCT VALUE
We strive to supply the highest quality products and services, which not only comply with all applicable regulations, but meet and exceed our customers’ expectations. We achieve this through implementation of our Quality Management System, which complies with ISO9001:2015 accreditation.
With ISO 9001 there are numerous processes and procedures that we follow, which increases productivity, reduces costs and improves customer satisfaction.
ISO 9001 contains a set of Quality Principles, which include: customer focus, leadership, engagement of people, process approach, continual improvement, evidence-based decision making, and relationship management.
Benefits of ISO 9001 Certification include: increased efficiency, international recognition, factual approach to decision making, better supplier relationships, improved customer satisfaction, greater employee morale.
If you want to know more about Scotia Biologics Ltd. Quality Management System, please contact Jennifer Middleton, Laboratory & Quality Manager.